Refund Policy

Effective Date: 08/12/2025

At Chefs for You, we prepare all food fresh to order and take pride in delivering quality meals. Due to the perishable nature of our products, all sales are final once the order has been made, unless otherwise stated.

1. Order Issues

If there is a problem with your order (e.g., incorrect items, missing items, or quality concerns), please notify us within 24 hours of receiving your food. We will review your concern and determine an appropriate solution, which may include:

• A replacement order

• A credit toward a future purchase

• A partial or full refund (issued at our discretion)

2. Catering Orders

Catering deposits are non-refundable if cancellation occurs less than 72 hours before the scheduled event. Any remaining catering payments may be refundable depending on timing and preparation already completed.

3. Non-Refundable Items

• Gift cards and promotional vouchers

• Special orders made to customer specifications

4. How to Request a Refund or Replacement

To request a refund, replacement, or credit, please contact us with your order details and a brief description of the issue:

📧 Chefs4u87544@outlook.com
📞 (505)927-6422

We may request a photo of the item to help us address the concern and improve our service.